F.A.Q.
Salon Software / Spa Management Software - F.A.Q.
We will attempt to answer the most commonly asked questions you have. these are compiled from the sales people or the contact us feedback we receive from the Web site.
Q: What about technical support?
A: SalonSpaWare Technical Support is avalible during office hours.
Q: Do I have to pay for additional computer/workstation licenses?
A: A single license is included with any purchase of one of the SalonSpaWare editions. If you have multiple computers on your network, you will be required to pay a ONE TIME additional licensing fee per networked computer. the price of each additional workstation license depends on the edition of software you purchased
Q: If I currently own multiple locations, can I purchase an edition of SalonSpaWare and install the software at each location?
A: Customers that have multiple locations are required to purchase a license of SalonSpaWare per location. Please contact the sales department at 1-888-260-8181 for a detailed assessment of costs involved for your locations.
Q: Salon Spa Software has several built-in levels of password protection. that means that you - and you alone - determine who has access to the program's confidential data. You can just activate certain passwords to work only in certain areas of the program.
A: Security is built in. When you set up your employees you may allow them a password. You will have a Manager's Password to override anything. the screens and reports can be set up so that only those who have the right password can access them.
Q: What language is SalonSpaWare and its other applications written in?
A: Written using Microsoft .NET technologies and utilize a SQL Server 2014 database.
Q: How do I protect my data?
A: The software has a built in backup utility. We recommend backing up to a "flash drive" or other device and taking offsite on a regular basis. Call our tech department anytime and they will be happy to ensure loss of your critical data is never an issue.
Need More Info? If you have any questions or comments about these features, requirements or pricing, please contact a product specialist.
1-888-260-8181 or send e-mail to: support@salonspaware.com
To view the system requirements Salonware Light, Salonware, Spaware, Medispaware or MD- Ware for Windows, check software requirements.
Requirements for Salon/Spaware 17.0/18.0
Minimum System Requirements
Core 2 Duo CPU
1 GB RAM
Windows 7, 32 Bit or 64 Bit
Windows 8
Windows 10
*Note: Windows 8 RT is not compatible with the software
*Note: The program is not recommended for Intel Celeron CPU
Online Booking Module
Broadband internet connection w/ static IP Address (Cable/DSL or better)
Q: What about technical support?
A: SalonSpaWare Technical Support is avalible during office hours.
Q: Do I have to pay for additional computer/workstation licenses?
A: A single license is included with any purchase of one of the SalonSpaWare editions. If you have multiple computers on your network, you will be required to pay a ONE TIME additional licensing fee per networked computer. the price of each additional workstation license depends on the edition of software you purchased
Q: If I currently own multiple locations, can I purchase an edition of SalonSpaWare and install the software at each location?
A: Customers that have multiple locations are required to purchase a license of SalonSpaWare per location. Please contact the sales department at 1-888-260-8181 for a detailed assessment of costs involved for your locations.
Q: Salon Spa Software has several built-in levels of password protection. that means that you - and you alone - determine who has access to the program's confidential data. You can just activate certain passwords to work only in certain areas of the program.
A: Security is built in. When you set up your employees you may allow them a password. You will have a Manager's Password to override anything. the screens and reports can be set up so that only those who have the right password can access them.
Q: What language is SalonSpaWare and its other applications written in?
A: Written using Microsoft .NET technologies and utilize a SQL Server 2014 database.
Need More Info? If you have any questions or comments about these features, requirements or pricing, please contact a product specialist.
1-888-260-8181 or send e-mail to: support@salonspaware.com
To view the system requirements Salonware Light, Salonware, Spaware, Medispaware or MD- Ware for Windows, check software requirements.
Requirements for Salon/Spaware 17.0/18.0
Minimum System Requirements
Core 2 Duo CPU
1 GB RAM
Windows 7, 32 Bit or 64 Bit
*Note: The program is not recommended for Intel Celeron CPU
Online Booking Module
Broadband internet connection w/ static IP Address (Cable/DSL or better)
Software License Agreement
By using software of SalonWare and Spaware; you agree to the following terms and conditions. If you do not agree with such terms and conditions; do not use the software. the terms of an end user license agreement accompanying particular software file upon installation or download of the software shall supersede the terms presented below.
The Software in its entirety is protected by copyright laws. the Software also contains trade secrets, and you may not de-compile, reverse engineer, disassemble, or otherwise reduce the Software to human-perceivable form. You may not modify, adapt, translate, rent, sublicense, assign, loan, resell for profit, distribute, or network the Software, media, or related materials or create derivative works based upon the Software or any part thereof. You may transfer the Software to a third party, or sell the computer on which the Software is installed to a third party, provided you do not keep a copy of the Software for yourself. You or the purchaser may obtain a copy of a transfer agreement from SalonSpaWare.com, which will allow the purchaser to assume your rights as a purchaser of the Software.
DISCLAIMER OF WARRANTIES: YOU AGREE THAT SALONSPA SOFTWARE HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS BEING PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND. SALONSPAWARE DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE; MERCHANTABILITY; MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. Some states or jurisdictions do not allow the exclusion of implied warranties; so the above limitations may not apply to you.
LIMIT OF LIABILITY: IN NO EVENT WILL SALONSPAWARE BE LIABLE TO YOU FOR ANY LOSS OF USE; INTERRUPTION OF BUSINESS; OR ANY DIRECT; INDIRECT; SPECIAL; INCIDENTAL; OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT; TORT (INCLUDING NEGLIGENCE); STRICT PRODUCT LIABILITY OR OTHERWISE; EVEN IF SALONSPAWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; so the above limitation or exclusion may not apply to you.
The Software in its entirety is protected by copyright laws. the Software also contains trade secrets, and you may not de-compile, reverse engineer, disassemble, or otherwise reduce the Software to human-perceivable form. You may not modify, adapt, translate, rent, sublicense, assign, loan, resell for profit, distribute, or network the Software, media, or related materials or create derivative works based upon the Software or any part thereof. You may transfer the Software to a third party, or sell the computer on which the Software is installed to a third party, provided you do not keep a copy of the Software for yourself. You or the purchaser may obtain a copy of a transfer agreement from SalonSpaWare.com, which will allow the purchaser to assume your rights as a purchaser of the Software.
DISCLAIMER OF WARRANTIES: YOU AGREE THAT SALONSPA SOFTWARE HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS BEING PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND. SALONSPAWARE DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE; MERCHANTABILITY; MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. Some states or jurisdictions do not allow the exclusion of implied warranties; so the above limitations may not apply to you.
LIMIT OF LIABILITY: IN NO EVENT WILL SALONSPAWARE BE LIABLE TO YOU FOR ANY LOSS OF USE; INTERRUPTION OF BUSINESS; OR ANY DIRECT; INDIRECT; SPECIAL; INCIDENTAL; OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT; TORT (INCLUDING NEGLIGENCE); STRICT PRODUCT LIABILITY OR OTHERWISE; EVEN IF SALONSPAWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; so the above limitation or exclusion may not apply to you.